Return Policy
At FoodPapers.Net, we are dedicated to delivering top-tier products alongside exceptional client support. We accommodate return requests for both faulty and non-faulty items through a clear, straightforward process. If your shipment arrives damaged or defective, please contact us within 2 business days of receipt so we can resolve the matter quickly. To receive a replacement order, the original items must be mailed back to us within 30 days of delivery. Following inspection of the returned merchandise, we will initiate a reprint—which generally takes up to 10 business days for bulk requests. Faster production options are available upon request for a supplemental charge. For undamaged or standard merchandise, returns are accepted up to 30 days following delivery, provided all products remain unused and in their original packaging. Please keep in mind that any replacement or reproduction costs for non-defective merchandise are the buyer's responsibility.
Refund Policy
FoodPapers.Net provides partial refunds on returned goods. Because our items are custom-manufactured only after receiving final client design approval, 50% of the item cost is non-refundable once production begins. Consequently, full refunds and post-delivery compensation are not offered. To start a return or notify us of an issue, reach out to our support team at sales@foodpapers.net within the designated timeframe. Include your order confirmation number along with a brief explanation of the problem, and our representatives will assist you with the return procedure. Refunds are generally issued within 2 business days after we receive and inspect the returned package. We appreciate your understanding and continued trust in FoodPapers.Net!